Fibre Questions and Answers
If you have no luck finding information here please don’t hesitate to contact us directly, we will be happy to setup time to chat with you just contact us on the follow details (087) 354 9005.
Are there any setup costs?
This depends on the service provider and whether you are taking a month to month, a 12 or 24 month contract.
Will I still need my ADSL or Telkom lines?
No, fibre will replace your ADSL copper services completely as well as your telephone line. If you have a phone number that you would like to keep, you can port that number and send it through your fibre via our VoIP (voice over IP) services. If you don’t want to port your number, we can supply you with a 087 number to run VoIP in your home.
Can we use existing Wi-Fi Access Points in our house?
Yes, you can. Your current access points will plug into the new fibre router where previously it was plugged into the ADSL modem.
I would like to proceed and order my fibre line. What do I do next?
Click on the package that you like. If you are happy with the package.
Click on & complete the details requested.
This will send a request through to our admin to process your order.
When the fibre network becomes available, the fibre installer will make contact with you to do a site survey to agree on a route for the fibre into your home.
Upon the approval of the site survey and order, we will then install your modem & turn your services on.
In existing areas with Fibre available orders can take up to 4weeks to install from order.
How much faster is fibre vs ADSL?
A fibre connection makes use of light impulses to carry its data, instead of electrical impulses, as the copper lines (ADSL) do. The light impulses bounce along the inside of thin glass fibre tubes. As fibre optic broadband is Internet at the speed of light, it is therefore, much faster allowing for upload and download speeds to be greatly increased.
VoIP Questions and Answers
If you have no luck finding information here please don’t hesitate to contact us directly, we will be happy to setup time to chat with you just contact us on the follow details (087) 354 9005
What is VoIP?
Voice over Internet Protocol (VoIP) is the technology to send your voice (analog data) over the internet (digital data) to an end user. It enables users to use the Internet as the transmission medium for voice calls at a very low cost.
Is it possible to replace the current traditional corporate PBX with a VoIP one?
Definitely yes. VoIP is a very cost-effective option for those companies who want to upgrade their old PBX systems and VoIP ensures new features that traditional PBX systems simply do not. To change to a VoIP system, companies can buy an IP PBX, but it is also possible to add some VoIP functionalities into an existing phone system.
Website Hosting Questions and Answers
If you have no luck finding information here please don’t hesitate to contact us directly, we will be happy to setup time to chat with you just contact us on the follow details (087) 354 9005.
Is web hosting necessary for a website?
Yes – you need three things to have a functioning website: a domain name, web hosting, and site files. You can think of your domain as your street address, your web host as the space you rent to have your business in, and your site files as the items in your office. Your web host provides the server where your site files (including blog posts, images, landing pages, and more) live so they can be accessed at yourdomain.co.za.
How does shared web hosting work?
The “shared” in shared hosting refers to the fact that multiple websites are sharing a single web server. Shared is a perfect option for new bloggers or small websites that are just getting started online who need an economical option.
How do I choose the right shared hosting plan?
The Basic Hosting Plan is our most popular shared hosting plan, as it’s budget-friendly but your able to upgrade at anytime should your requirements change.
Can I transfer my web hosting to Ballito ISP?
Definitely. Ballito ISP offers FREE site transfers for new accounts within 30 days of signup. We’re committed to making web hosting easy and stress-free!